Terms & Conditions

1. Acceptance of Terms

By accessing our website or placing an order, you agree to these Terms & Conditions along with our policy pages.

2. Product Information

We strive for accurate product descriptions, pricing, and images. Minor variation in color or texture may occur due to lighting, screen differences, or fabric lot changes.

3. Order Confirmation

Orders are considered confirmed only after stock verification and communication from our team via WhatsApp or official channels.

4. Pricing & Payments

Prices are listed in INR. Final payable amount includes applicable charges communicated at checkout or during order confirmation. For manual payment links, customer is responsible for completing payment only through verified official links shared by Chandini Collections.

5. Shipping & Delivery

Dispatch and delivery timelines are estimates and may vary by location, logistics partner schedules, and force majeure situations.

6. Returns, Exchanges & Refunds

Returns/exchanges/refunds are governed by our published policy page and are subject to quality inspection and eligibility conditions.

7. Cancellations

Cancellation requests may be accepted before shipment. After shipment, return/exchange rules apply.

8. Prohibited Use

Users must not misuse the website, attempt fraudulent returns, submit false claims, or interfere with platform functionality.

9. Intellectual Property

All branding, logos, product visuals, and website content belong to Chandini Collections or respective rights holders and may not be reproduced without permission.

10. Limitation of Liability

To the maximum extent permitted by law, Chandini Collections is not liable for indirect, incidental, or consequential losses arising from delays, third-party logistics issues, payment gateway downtime, or misuse by users.

11. Governing Law

These terms are governed by laws of India. Jurisdiction shall be with competent courts in Hyderabad, Telangana, unless otherwise required by law.

12. Updates to Terms

We may update these terms periodically. Revised terms become effective once published on the website.

13. Contact

For terms or legal queries, contact us at contact@chandinicollections.com or WhatsApp +91 79975 30978.