Return Policy
Hassle-free returns & exchanges
7-Day Return Policy
We offer a 7-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you can request a return or exchange. Simply contact us on WhatsApp and our team will guide you through the process.
Eligibility Conditions
To be eligible for a return, items must be unworn, unwashed, and in original condition with all tags attached. Items showing signs of wear, damage due to misuse, or altered products will not be accepted.
Exchange Process
For exchanges, contact us on WhatsApp within 7 days of delivery. Share images of the product and specify the replacement size/design. Once approved, we will arrange pickup and send the replacement within 3-5 business days.
Refunds
Refunds are processed within 5-7 business days after we receive and inspect the returned item. The amount will be credited to your original payment method. Shipping charges are non-refundable.
Non-Returnable Items
Certain items such as sale items, personalized products, and innerwear are not eligible for returns unless they arrive damaged or defective. Please check the product description before purchasing.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery via WhatsApp with photos and order details. We will arrange a free replacement or full refund at no extra cost.
